Gamification using Octalysis Framework in Knowledge Management System for Vocational High Schools during the Covid-19 Pandemic

Knowledge management systems enable teachers and students to interact directly in the knowledge transfer process during the Covid-19 pandemic. In addition, applying the gamification concept in vocational disciplines could enhance the quality of teaching to increase motivation and student learning outcomes which tend to decline. Octalysis Framework, which supports the gamification concept, consists of eight cores that focus on creativity, self-expression, social dynamics, logic, thinking, and ownership depicted in an octagon making an application more fun and helpful to motivate users to enjoy and be involved in an activity. This condition is crucial and urgent in the Covid-19 pandemic that requires online and student-centered learning. This study discussed the application of Octalysis Framework-based Gamification in a Computer Learning Knowledge Management system in Vocational High Schools during the Covid-19 Pandemic. The Gamification concept with the Octalysis Framework was implemented in the Knowledge Management System. Some game mechanics in a non-game context consisting of four phases, namely the Discovery, Onboarding, Scaffolding, and Endgame was applied to improve student performance and motivation in learning. Meanwhile, The Knowledge Management System software achieved an overall quality score of 5.14 out of 6 (85.6 percent of quality achieved) covering functionality, reliability, usability, efficiency, maintainability, and portability characteristics of the ISO 9126 quality indicator. © 2022 IEEE.

“The old order Changeth!” Building sustainable knowledge management post COVID-19 pandemic

Purpose: The global pandemic and the resulting rapid and large-scale digitization changed the way firms recognized and understood knowledge curation and management. The changing nature of work and work systems necessitated changes in knowledge management (KM), some of which are likely to have a long-term impact. Using the lens of technology in practice, the purpose of this study is to examine the impact of technology agency on KM structures and practices that evolved across five knowledge-intensive global organizations. This study then argues that sustainable knowledge management (SKM) systems evolve in specific contexts. Design/methodology/approach: This study adopts a qualitative case study design to examine five multinational knowledge-intensive global organizations’ KM systems and practices across diverse industry sectors. Findings: Based on the findings, the authors develop SKM systems and practices model relevant to a post-pandemic organizational context. The authors argue that KM digitization and adoption support socialization in knowledge sharing. Further formalization through organizational enabling systems aids the externalization of knowledge sharing. Deliberate practices promoted with leadership support are likely to sustain in the post-COVID era. Further, organizations that evolved ad-hoc or idiosyncratic approaches to managing hybrid working are more likely to revert to legacy KM systems. The authors eventually theorize about the socialization of human-to-human and technology-mediated human interactions and develop the three emerging SKM structures. Originality/value: This study contributed to practitioners and researchers by developing the various tenets of SKM. © 2022, Emerald Publishing Limited.

Extending the Occupational Safety and Health Management System as a Knowledge Management System Through the Mixed-Reality Remote Audit

Auditing is one of the most important stages in evaluating the effectiveness of an Occupational Safety and Health Management System (OSHMS), which is also recognized as a Knowledge Management System (KMS). According to the International Labor Organization (ILO), the audit process is part of the evaluation element, where the auditor must evaluate the OSH performance. The traditional audit might not be able to be conducted due to the Covid-19 pandemic and the Movement Control Order (MCO) scenario, therefore the remote audit is being viewed as a viable solution to ensuring the audit process continues. The solution could also be utilized beyond the pandemic period as it may become one of the effective method for the audit process. The paper describes how the OSHMS can be remotely audited utilizing Mixed Reality (MR) applications in a design thinking manner. To test the approach, preliminary data was collected in an OSH office. The findings of this paper will aid stakeholders in the relevant context in making investment decisions for digitising their OSH audit process in order to create a future-ready ecosystem. © 2022, Springer Nature Switzerland AG.